Graph 1 Classification of advertisements
Public ads Daily consumer goods ads
Advertising Consumer ads Technical equipment ads
Commercial ads
Business ads Service ads
The bold parts show the scope of advertisements we study. Daily consumer goods are necessities of daily life, such as food, detergent, hygiene, etc. Technical equipment is technical toys and electric equipment such as camera, vehicle, hi-fi, etc. Service covers bank, insurance, fund, etc.
Actually, advertising works effectively some of the time and doesn’t work other times. The single crucial reason that advertising does not work is that in specific instances the information it conveys never reaches the consumer at all, or is judged by the consumer to be either redundant, meaningless, or irrelevant. For example, a motorbike advertisement will probably be invisible to housewives on the lookout for new cutlery. Social status and individual interest decide that consumer goods ads are mainly targeting at women while technical equipment ads are largely aiming at men. The amount of shared knowledge between the advertiser and the audience together with the thinking habit of the audience directly influences the advertising language. Since products and audience change in every advertisement in order to achieve high advertising effectiveness, language used differs in different types of advertisements. Thus, in this paper we discuss not only the similarities of language shared by all types of advertisements but also differences of language used in different kinds of advertisements.
2.2 Similarities at the lexical level
In order to make the information accessible to audience effectively, the choice of words in advertising is very cautious and skillful. The aim of the advertiser is quite specific. He wishes to capture the attention of the members of a mass audience and by means of impressive words to persuade them to buy a product or behave in a particular way, such as going to Hawaii for all their holiday needs. Both linguistic and psychological aspects are taken into consideration in the choice of words. Sharing the same purpose of advertising-to familiarize or remind consumers of the benefits of particular products in the hope of increasing sales, the techniques used at the lexical level by advertisers do not vary markedly. The following points are some prominent similarities.
2.2.1 Few verbs are used
G. N. Leech, English linguist, lists 20 most used verbs in his English In Advertising: Linguistic study of Advertising In Great Britain (方薇, 1997:20). They are: make, get, give, have, see, buy, come, go, know, keep, look, need, love, use, feel, like, choose, take, start, taste.
All these verbs listed above are also popular in the corpus we built.
You will often read such sentences in an advertisement:
Buy x. Use it. We make… X will give you what you need. You’ll love x. Get x. Fox example:
We’ll make this quick. (Hertz Car Return)
Get great coverage that’s so weightless and water-fresh. (ALMAY)
All you need is a taste for adventure. (Millstone Coffee)
You’ll love it even more with the 2.1 megapixel C-2000 ZOOM. (Olympus Camera)
Don’t have much of a personality? Buy one. (Honda Motor)
…
All these frequently used verbs are monosyllabic and most of them have Anglo-Saxon origin that is the common core of English vocabulary. Linguistic study shows English native speakers tend to use words of Anglo-Saxon origin, because native words have comparably stable meaning. In advertising, these simple words can win the consumers by their exact, effective expression and a kind of closeness. Etymological studies show that the 20 verbs listed before, except use and taste which are from ancient French, all are Anglo-Saxon origin. Even the two words, use and taste have long become indispensable lexical items in the stock of common core vocabulary of the English people, developing their stable meaning and usage.
2.2.2 Use of emotive words
A close scrutiny of recent advertisements suggests that the soft-sell technique is now popular. By soft-sell technique we mean the one that favors a more emotive and less directive approach to promote a product, mainly focusing on the building of brand image. As a result, emotive words, most of which are pleasant adjectives, are greatly encouraged to use.
Data from the corpus shows that the most frequently used adjectives are as follows:
new, good/better/best, fresh, free, delicious, sure, full, clean, wonderful, special, crisp, real, fine, great, safe, and rich.
These adjectives help to build a pleasant picture in readers’ minds and manage to create a belief in the potential consumer: If I buy this product or if I choose this service, I will lead a better life. In addition, comparatives and superlatives occur to highlight the advantage of a certain product or service. For example:
Nothing comes closer to home. (Vegetable and Chicken Pasta Bake)
Think Lysol is the best disinfecting spray. (Disinfecting Spray)
The world’s coolest CDs aren’t made in New York, London or L.A. They are made in my apartment. (Philips CD Recorder)
The Compaq Armada family is lighter, with new rounded edges for easier packing. (Compaq)
…
2.2.3 Make pun and alliteration
Pun is an amusing use of a word or phrase that has two meanings which is called Polysemy or of words with the same sound but different meanings which is called Homonymy. Pun, the game of words, will leave a deep impression on readers by its readability, wit, and humor. However, to make a successful and impressive pun is not easy. Except for its own meaning, the word used as a pun is usually closely related to the characteristics of a certain product or the brand name of the product. Such coincidence doesn’t occur often. Here we present several classic pun- used advertisements. For example:
Give your hair a touch of spring.
Ask for more. (More is a famous brand of cigarette)
Give your business the sharp edge. (Sharp Corporation)
…
By using pun, advertisements will be easily remembered by the readers. In addition, filled with wit and humor, puns help the advertised product win favor from readers.
Alliteration is the use of words that begin with the same sound in order to make a special communicative effect. Usually they are pleasing to ears because of the clever choice of the word by the advertiser. In addition, the repetition of the beginning sound emphasizes the meaning the advertisement wants to express. The following are examples picked from the corpus.
…, everything you need for that big bargain basement special.
…, and vitamin E to leave skin soft and smooth.
Treat your weary ghosts and goblins to a warm bowl of chill and …
…
2.2.4 Use of weasel words
A weasel word is defined as “a word used in order to evade or retreat from a direct or forthright statement or position” according to Webster Dictionary (Philip Babcock Gove, 1976). The use of weasel words has become a device in advertising. Weasel words make people hear things that aren’t being said, accept as truth that have only been implied, and believe things that have only been implied and suggested. Let’s take a look under a strong light at several frequently used words.
Help
Ocean Spray Cranberry Juice Cocktail helps maintain urinary tract health.
It helps control the bacteria in this system.
A breakthrough way to help stop wear-out
Help finance the video equipment.
…
All the examples shown are from our corpus. 23% advertisements of all samples use the word help. These helps can be omitted because they have lost their original meaning: aid, assist. Yet, help in advertising English is never redundant. It has magic power in advertisers’ eyes. Help is the great qualifier; once the advertiser says it, he can say anything after it. Help qualifies everything. The audience has never heard anyone say, “This product will keep you young,” or “This toothpaste will positively prevent cavities for all time.” Obviously, advertisers can’t say anything like that, because there are not any products like that made. But by adding that one little word help, in front, they can use the strongest language possible afterwards. And the most fascinating part of it is that the readers are immune to the word. The readers literally don’t hear the word help. They only knew what comes after it. That is strong language, and likely to be much more important to the readers than the little word at the front.
Like
It’s like getting on bar free.
Cleans like a white tornado.
It’s like taking a trip to Portugal.
…
Like is also a qualifier, and is used in much the same way as help. But like is also a comparative element, with a very specific purpose; advertisers use like to get the audience to stop thinking about something that is bigger than or better or different from the product which are being sold. In other words, they can make the audience believe that the product is more than it is by likening it to something else. Like help, like doesn’t catch much attention. However by using it, almost anything can be said and promised afterwards.
2.3 Differences at the lexical level
2.3.1 Gender identity in advertisements
While we found quite a lot of similarities in the choice of words, we have also found some delicate differences in the choice of words in the three types of advertisements as classified before: daily consumer goods ads, technical equipment ads, and service ads.
Language, as a communicative tool, is not only to impart information, to communicate ideas about a product, etc., but also to convey information about the relationship between the addresser (advertisement) and the addressee (the audience). An intimate relationship between the advertisement and the audience is always hoped to achieve. So according to different audience, language applied is different.
What constitutes a female and a male identity, according to advertising? Table 1, based on the language of advertising (Torben Vestergaard & Kim Schr der, 1981:74), gives the commodity profile of two gender-identified magazines: Women and Playboy and also provides the distribution of the different types of advertisements.
Table 1 Distribution of three types of advertisements
| Percentage of ads | |||
| Women (%) | Playboy (%) | ||
|
Daily Consumer Goods |
Hygiene | 10 | 3 |
| Beauty | 18 | 1 | |
| Clothes | 12 | 14 | |
| Food, Detergents | 31 | - | |
| Tobacco | 8 | 15 | |
| Beer, Spirits | - | 25 | |
| Leisure | - | 3 | |
|
Technical Equipment |
Vehicle | - | 27 |
| Radio, hi-fi | - | 4 | |
| Computer | - | 7 | |
| Service | Insurance, banking | 2 | - |
| Others | 19 | 1 | |
It can be seen from table 1 that the hygiene, beauty, food and detergents ads are dominant in the women’s magazines while technical equipment ads prevail in men’s magazines. The reason is that women are potential purchasers of daily consumer goods while men are potential purchasers of technical equipment. So advertising language tries to win its audiences by noticing audiences’ gender identity.
In addition, since the subjects involved in advertisements vary from simple to complex, shared knowledge by the addresser (ads) and addressee (the audience) varies. For example, knowledge of technical equipment, sometimes demands high educational background or special interests in a certain field. To convey different knowledge clearly, advertisements don’t always speak in the same way. In the following section, we will make a comparative study of three points in order to find differences in the choice of words in three types of advertisements: the selection of adjectives, the use of compound words and the use of pronouns.
2.3.2 Selection of adjectives
Adjectives, as emotive and exciting words, are used to enhance the facts of a certain product or service. In the study of the selection of adjectives, we have first divided adjectives into two groups: descriptive adjectives and evaluative adjectives. The former is used in objective description and the latter give the advertiser’s subjective comments. Then we have listed those frequently used descriptive adjectives and evaluative adjectives in daily consumer goods ads and technical equipment ads, and we surprisingly have discovered descriptive adjectives differ from each other in two kinds of advertisements.
Table 2 Comparison of frequently-used adjectives
in daily consumer goods ads and technical equipment ads
| Descriptive adjectives | Evaluative adjectives | |
|
Daily Consumer Goods Ads |
radiant, shiny, dazzling, gold soft, smooth fresh creamy, crispy clean |
easy, convenient rich, effective, crucial healthy, fast valuable, flew essential good/better/best magic |
|
Technical Equipment Ads |
audible, visible high-volume, full-colour, high-speed magnetic, sharp invisible, multiple flexible, versatile |
Table 2 shows that descriptive adjectives in daily consumer goods ads such as fresh, crispy, and soft, tend to convey the sense of sight, touch, and taste. The temptation aroused by this vivid description of a product is hard to resist especially for women who tend to be moved by pleasant senses; compared with men, women are inclined to think in terms of images and perceive through senses. However, men, the target audience of technical equipment, are good at rational thinking. Men are not controlled by senses. On the contrary, the product’s interior quality and function is what they pay attention to. So the descriptive adjectives used in technical equipment ads are the ones conveying information of the product, such as audible, visible, high-volume, high-speed, etc.
2.3.3 Compound words
A compound word is often a noun or an adjective made up of two or more words. Compound adjectives are often seen in advertisements. In the present study, we found compound words turn up with varying proportions in three types of advertisements.
| Compound-
used Ads |
Total
Ads |
Percentage | |
| Daily Consumer Goods | 5 | 20 | 25% |
| Technical Equipment | 13 | 20 | 65% |
| Service | 7 | 20 | 35% |
Obviously, compound words turn up in 65% technical equipment ads, 40 percentage points higher than that of daily consumer goods ads; 30 percentage points higher than service ads.
Compound words in technical equipment ads, are usually combined to give an exact description of a certain feature or a certain function such as high-volume, full-color, multi-functional, non-stop, water-cooled. Often numbers are employed in front of the hyphen, which is seldom seen in other advertisements, such as 64-bit, 24-valve, 4-wheel, 255-horsepower.
This difference can be accounted for in terms of the different complexities of the goods. In comparison with daily consumer goods and services, technical equipment is much more complicated in function and structure. It is just the advantageous function or newly designed structure that the advertiser wants to highlight in technical equipment ads. Thus, the advertiser employs, even coins, so many compound words that they can make the introduction of complicated technical equipment brief and precise. Grammatically, compound words help to avoid using clause, which enhance the readability of advertisements.
2.3.4 Use of pronouns
Pronouns of the first and second person: we, I and you outnumber the other pronouns in advertisements. It is because that you, we and I help create a friend-like intimate atmosphere to move and persuade the audience. Advertisements with lots of pronouns of the first and second person are called gossip advertisements. Here,
